Effective Date: 08/16/2024

Welcome to Chipale LLC ("we," "our," or "us"). These Terms and Conditions govern your use of our cybersecurity services. By engaging with our services, you agree to the terms outlined below.

1. Services Offered

We provide vulnerability scanning, compromised credential monitoring, and penetration testing services specifically designed for small to medium-sized businesses. The specifics of each service offering are detailed in our individual service agreements.

2. Payment and Billing

Payment: You agree to pay for the cybersecurity services rendered as specified in our service agreements.

Billing: Terms for payment, including due dates and methods, are also specified in the service agreements.

Late Payments: Fees may be incurred for overdue payments.

Refunds: Our refund policy is outlined in the service agreements.

3. Intellectual Property

Content Ownership: You maintain ownership rights of any data or content you provide to us for services.

License: By engaging our services, you grant us a limited, non-exclusive license to use your data solely for performing the agreed-upon cybersecurity services.

4. Data and Privacy

Data Collection: We collect and process your data as outlined in our cybersecurity-focused Privacy Policy.

Confidentiality: We uphold stringent cybersecurity protocols to maintain the confidentiality and integrity of your data.

5. Termination

Termination: Either party may terminate services based on the stipulations in the service agreements.

Effect of Termination: Upon termination, any outstanding fees become immediately due, and the rights granted under the license cease.

6. Limitation of Liability

No Warranty: Our services are provided "as is," and we make no warranties regarding the completeness or accuracy of our cybersecurity assessments.

Limitation: We are not liable for any indirect, consequential, or incidental damages resulting from vulnerabilities not detected or other limitations of our services.

7. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your use of our cybersecurity services.

8. Modifications

We may update these Terms and Conditions occasionally. Your continued use of our services after such updates constitutes your acceptance of the new terms.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the State of Massachusetts, and any disputes will be resolved in the state or federal courts located in Hingham, MA.

10. Contact Us

For questions or concerns about our cybersecurity-specific Terms and Conditions, please contact us at:

info@chipale.com

By engaging with our cybersecurity services, you agree to abide by the terms outlined in these Terms and Conditions.